CONDUIT TICKET REPORT

Finding Summary

Short description

[TITAN] High — logging on app-telco-provisioning

Severity

High

Priority

2 - High

Resource

app-telco-provisioning

Resource type

Microsoft.Web/sites

Cloud

Azure

Subscription / Account

4f29d094-1079-44c9-acb0-4d73a7a2dd34

Resource group / Project

rg-telco-prod

The Security Finding

Subscriber provisioning app has application logs set to 'Off' — number-porting audit trail is missing. FCC number-portability rules require traceable provisioning events.

ITIL Change Management Fields

Justification

High: Subscriber provisioning app has application logs set to 'Off' — number-porting audit trail is missing. FCC number-portability rules require traceable provisioning events.

Implementation Plan

1. Pre-change snapshot captured by TITAN (auto-rollback available).
2. Execute fix command:
   az webapp log config --resource-group rg-telco-prov --name app-telco-provisioning --application-logging true --level information --retention-in-days 2555
3. TITAN FORGE verifies the fix was applied.
4. Post-change rescan by TITAN SCOUT — finding must no longer appear.
5. Close ticket with Successful close_code.

Risk & Impact Analysis

Risk level: MEDIUM-HIGH risk — misconfiguration with realistic exploit path.
Business impact if unremediated: Increases attack surface; auditor finding likely.
Scope: single resource (app-telco-provisioning).
Blast radius: change is idempotent; pre-change snapshot captured by TITAN; auto-rollback available if rescan fails.
Finding detail: Subscriber provisioning app has application logs set to 'Off' — number-porting audit trail is missing. FCC number-portability rules require traceable provisioning events.

Backout / Rollback Plan

1. TITAN auto-captured snapshot of app-telco-provisioning before change (baseline: titan-telecom-demo-20260422T201925Z).
2. If post-change rescan still shows the finding OR a new issue appears within 15 min:
   a. TITAN FORGE fires rollback automatically using stored snapshot.
   b. Incident reopens and escalates to on-call.
3. Manual rollback command path (human override) is documented in close notes.

Test Plan

1. TITAN SCOUT rescans app-telco-provisioning immediately after FORGE applies the change.
2. PASS criteria: the specific finding no longer appears in SCOUT results.
3. PASS criteria: no new CRITICAL or HIGH findings introduced by the change.
4. Automated compliance check: HIPAA/PCI/SOC2 controls re-evaluated.
5. If any check fails, backout plan fires automatically.

Recommended Fix

az webapp log config --resource-group rg-telco-prov --name app-telco-provisioning --application-logging true --level information --retention-in-days 2555

Compliance Mapping

Routing Metadata

Assignment group

observability_engineering

Change type

Normal

Approval required

Yes

Planned start

2026-04-22 20:03:25

Planned end

2026-04-22 22:03:25

Scan ID

titan-telecom-demo-20260422T201925Z

Generated at

2026-04-22T19:49:25+00:00

Opened

2026-04-22 19:49:25

Closed

2026-04-22 19:49:25

Close code

—

Attached Security Ticket

Subscriber provisioning app has application logs set to 'Off' — number-porting audit trail is missing. FCC number-portability rules require traceable provisioning events.

Recommended Fix: az webapp log config --resource-group rg-telco-prov --name app-telco-provisioning --application-logging true --level information --retention-in-days 2555

AI Close Notes

TITAN CONDUIT opened this high logging ticket and assigned it to the regulatory_affairs group for review. STATE: ASSIGNED — awaiting human action. Per TITAN AI policy, configuration changes are NEVER auto-applied and tickets are NEVER auto-closed by TITAN. The assigned group reviews the recommended fix, schedules an approved maintenance window, applies the fix manually, validates via SCOUT rescan, and closes this ticket themselves. TITAN documents and routes — the human owns the change from here.