TITAN AI · CONDUIT Agent
CONDUIT TICKET REPORT
INCIDENT
AWS
High
New
Opened by TITAN AI · CONDUIT · Scanner found the finding, CONDUIT forwarded this incident via CONDUIT generic-API layer, assigned identity_and_access, populated every ticket field, The ticket is routed and awaiting team approval — CONDUIT will update it after TITAN FORGE applies the fix.
Finding Summary
- Short description
- [TITAN] High — security on iam-user-svc-backup
- Severity
- High
- Priority
- 3 - Moderate
- Resource
- iam-user-svc-backup
- Resource type
- AWS::IAM::User
- Cloud
- AWS
- Subscription / Account
- 450367038821
- Resource group / Project
- global
The Security Finding
IAM user 'iam-user-svc-backup' has MFA disabled and 180-day-old access keys. Human service account posture non-compliant with CIS_AWS_1.14.
ITIL Change Management Fields
Justification
High: IAM user 'iam-user-svc-backup' has MFA disabled and 180-day-old access keys. Human service account posture non-compliant with CIS_AWS_1.14.
Implementation Plan
1. Pre-change snapshot captured by TITAN (auto-rollback available).
2. Execute fix command:
aws iam update-access-key --user-name iam-user-svc-backup --access-key-id AKIA... --status Inactive; aws iam create-access-key --user-name iam-user-svc-backup; rotate credentials in callers within 24h.
3. TITAN FORGE verifies the fix was applied.
4. Post-change rescan by TITAN SCOUT — finding must no longer appear.
5. Close ticket with Successful close_code.
Risk & Impact Analysis
Risk level: MEDIUM-HIGH risk — misconfiguration with realistic exploit path.
Business impact if unremediated: Increases attack surface; auditor finding likely.
Scope: single resource (iam-user-svc-backup).
Blast radius: change is idempotent; pre-change snapshot captured by TITAN; auto-rollback available if rescan fails.
Finding detail: IAM user 'iam-user-svc-backup' has MFA disabled and 180-day-old access keys. Human service account posture non-compliant with CIS_AWS_1.14.
Backout / Rollback Plan
1. TITAN auto-captured snapshot of iam-user-svc-backup before change (baseline: titan-killer-20260421T222819Z).
2. If post-change rescan still shows the finding OR a new issue appears within 15 min:
a. TITAN FORGE fires rollback automatically using stored snapshot.
b. Incident reopens and escalates to on-call.
3. Manual rollback command path (human override) is documented in close notes.
Test Plan
1. TITAN SCOUT rescans iam-user-svc-backup immediately after FORGE applies the change.
2. PASS criteria: the specific finding no longer appears in SCOUT results.
3. PASS criteria: no new CRITICAL or HIGH findings introduced by the change.
4. Automated compliance check: HIPAA/PCI/SOC2 controls re-evaluated.
5. If any check fails, backout plan fires automatically.
Recommended Fix
aws iam update-access-key --user-name iam-user-svc-backup --access-key-id AKIA... --status Inactive; aws iam create-access-key --user-name iam-user-svc-backup; rotate credentials in callers within 24h.
Compliance Mapping
CIS 1.x IAMNIST AC-2SOC 2 CC6.1PCI DSS 3.5
Routing Metadata
- Assignment group
- identity_and_access
- Change type
- Incident
- Approval required
- Yes
- Planned start
- —
- Planned end
- —
- Scan ID
- titan-killer-20260421T222819Z
- Generated at
- 2026-04-21T22:28:19.459930+00:00
- Opened
- 2026-04-21 15:28:19
- Closed
- 2026-04-21 15:28:19
- Close code
- —
Attached Security Ticket
SERVICENOW · INCIDENT
SEC-1448 · [TITAN] High — security on iam-user-svc-backup
Priority: High
INCIDENT
AWS
Ticket Description
IAM user 'iam-user-svc-backup' has MFA disabled and 180-day-old access keys. Human service account posture non-compliant with CIS_AWS_1.14.
Recommended Fix: aws iam update-access-key --user-name iam-user-svc-backup --access-key-id AKIA... --status Inactive; aws iam create-access-key --user-name iam-user-svc-backup; rotate credentials in callers within 24h.
AI Close Notes
2026-04-21 15:28:19 - System Administrator (Work notes)
[TITAN CONDUIT] Incident auto-filed from security scan.
Detecting agent: unknown (scan titan-killer-20260421T222819Z).
Severity: High (priority 2).
This is a hygiene/access-control issue that does not require a formal approval window. Assign to the listed team and resolve per their standard runbook. TITAN will auto-detect clearance on the next scan.