CONDUIT TICKET REPORT

Finding Summary

Short description

[TITAN] Critical — legacy_eol on esxi-host-prod-cluster-05

Severity

Critical

Priority

1 - Critical

Resource

esxi-host-prod-cluster-05

Resource type

VMware::ESXi::Host

Cloud

Multi

Subscription / Account

Resource group: dc-prod-east

Resource group / Project

dc-prod-east

The Security Finding

VMware ESXi 6.5 U3 detected on 8-node production cluster — past end-of-life 2022-10-15 (554 days). Hosts 142 production VMs including PCI-scope workloads. Fails PCI DSS 6.2, HIPAA 164.308(a)(5)(ii)(B), SOC 2 CC7.1.

ITIL Change Management Fields

Justification

Critical: VMware ESXi 6.5 U3 detected on 8-node production cluster — past end-of-life 2022-10-15 (554 days). Hosts 142 production VMs including PCI-scope workloads. Fails PCI DSS 6.2, HIPAA 164.308(a)(5)(ii)(B), SOC 2 CC7.1.

Implementation Plan

1. Pre-change snapshot captured by TITAN (auto-rollback available).
2. Execute fix command:
   Upgrade to ESXi 8.0 U2 (supported until 2027) or migrate workloads to Azure/AWS/GCP. Interim: apply VMware's final security patches, isolate vCenter from untrusted networks.
3. TITAN FORGE verifies the fix was applied.
4. Post-change rescan by TITAN SCOUT — finding must no longer appear.
5. Close ticket with Successful close_code.

Risk & Impact Analysis

Risk level: HIGH business risk — active exposure; fix required immediately.
Business impact if unremediated: Potential data exfil, privilege escalation, or compliance breach.
Scope: single resource (esxi-host-prod-cluster-05).
Blast radius: change is idempotent; pre-change snapshot captured by TITAN; auto-rollback available if rescan fails.
Finding detail: VMware ESXi 6.5 U3 detected on 8-node production cluster — past end-of-life 2022-10-15 (554 days). Hosts 142 production VMs including PCI-scope workloads. Fails PCI DSS 6.2, HIPAA 164.308(a)(5)(ii)(B)

Backout / Rollback Plan

1. TITAN auto-captured snapshot of esxi-host-prod-cluster-05 before change (baseline: titan-legacy-demo-20260422T201927Z).
2. If post-change rescan still shows the finding OR a new issue appears within 15 min:
   a. TITAN FORGE fires rollback automatically using stored snapshot.
   b. Incident reopens and escalates to on-call.
3. Manual rollback command path (human override) is documented in close notes.

Test Plan

1. TITAN SCOUT rescans esxi-host-prod-cluster-05 immediately after FORGE applies the change.
2. PASS criteria: the specific finding no longer appears in SCOUT results.
3. PASS criteria: no new CRITICAL or HIGH findings introduced by the change.
4. Automated compliance check: HIPAA/PCI/SOC2 controls re-evaluated.
5. If any check fails, backout plan fires automatically.

Recommended Fix

Upgrade to ESXi 8.0 U2 (supported until 2027) or migrate workloads to Azure/AWS/GCP. Interim: apply VMware's final security patches, isolate vCenter from untrusted networks.

Compliance Mapping

Routing Metadata

Assignment group

security_engineering

Change type

Emergency

Approval required

Yes

Planned start

2026-04-22 19:51:27

Planned end

2026-04-22 21:51:27

Scan ID

titan-legacy-demo-20260422T201927Z

Generated at

2026-04-22T19:37:27+00:00

Opened

2026-04-22 19:37:27

Closed

2026-04-22 19:37:27

Close code

—

Attached Security Ticket

VMware ESXi 6.5 U3 detected on 8-node production cluster — past end-of-life 2022-10-15 (554 days). Hosts 142 production VMs including PCI-scope workloads. Fails PCI DSS 6.2, HIPAA 164.308(a)(5)(ii)(B), SOC 2 CC7.1.

Recommended Fix: Upgrade to ESXi 8.0 U2 (supported until 2027) or migrate workloads to Azure/AWS/GCP. Interim: apply VMware's final security patches, isolate vCenter from untrusted networks.

AI Close Notes

TITAN CONDUIT opened this critical legacy_eol ticket and assigned it to the security_engineering group for review. STATE: ASSIGNED — awaiting human action. Per TITAN AI policy, configuration changes are NEVER auto-applied and tickets are NEVER auto-closed by TITAN. The assigned group reviews the recommended fix, schedules an approved maintenance window, applies the fix manually, validates via SCOUT rescan, and closes this ticket themselves. TITAN documents and routes — the human owns the change from here.