TITAN AI · CONDUIT Agent

CONDUIT TICKET REPORT

CHG0030106
TICKET
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TICKET Multi High Assigned
Opened by TITAN AI · CONDUIT · Scanner found the finding, CONDUIT forwarded this ticket via CONDUIT generic-API layer, assigned security_engineering, populated every ticket field, The ticket is routed and awaiting team approval — CONDUIT will update it after TITAN FORGE applies the fix.

Finding Summary

Short description
[TITAN] High — legacy_eol on sap-ecc-prod-ehp5
Severity
High
Priority
2 - High
Resource
sap-ecc-prod-ehp5
Resource type
SAP::ECC::ApplicationServer
Cloud
Multi
Subscription / Account
Resource group: dc-prod-east
Resource group / Project
dc-prod-east

The Security Finding

SAP ECC 6.0 EHP5 non-HANA detected — mainstream maintenance ends 2027-12-31 (995 days). Runs manufacturing ERP with SOX-relevant financial postings. Migration to S/4HANA deferred. Fails SOX ITGC-CM, ISO 27001 A.12.2, NIST 800-53 CM-6 (planning failure).

ITIL Change Management Fields

Justification

High: SAP ECC 6.0 EHP5 non-HANA detected — mainstream maintenance ends 2027-12-31 (995 days). Runs manufacturing ERP with SOX-relevant financial postings. Migration to S/4HANA deferred. Fails SOX ITGC-CM, ISO 27001 A.12.2, NIST 800-53 CM-6 (planning failure).

Implementation Plan

1. Pre-change snapshot captured by TITAN (auto-rollback available).
2. Execute fix command:
   Begin S/4HANA migration assessment (SAP Readiness Check 2.0). Enroll in SAP Premium Extended Maintenance ($TBD) until cutover. Compensating: segregate from DMZ, SIEM forwarding of SM20 audit log.
3. TITAN FORGE verifies the fix was applied.
4. Post-change rescan by TITAN SCOUT — finding must no longer appear.
5. Close ticket with Successful close_code.

Risk & Impact Analysis

Risk level: MEDIUM-HIGH risk — misconfiguration with realistic exploit path.
Business impact if unremediated: Increases attack surface; auditor finding likely.
Scope: single resource (sap-ecc-prod-ehp5).
Blast radius: change is idempotent; pre-change snapshot captured by TITAN; auto-rollback available if rescan fails.
Finding detail: SAP ECC 6.0 EHP5 non-HANA detected — mainstream maintenance ends 2027-12-31 (995 days). Runs manufacturing ERP with SOX-relevant financial postings. Migration to S/4HANA deferred. Fails SOX ITGC-CM, I

Backout / Rollback Plan

1. TITAN auto-captured snapshot of sap-ecc-prod-ehp5 before change (baseline: titan-legacy-demo-20260422T201927Z).
2. If post-change rescan still shows the finding OR a new issue appears within 15 min:
   a. TITAN FORGE fires rollback automatically using stored snapshot.
   b. Incident reopens and escalates to on-call.
3. Manual rollback command path (human override) is documented in close notes.

Test Plan

1. TITAN SCOUT rescans sap-ecc-prod-ehp5 immediately after FORGE applies the change.
2. PASS criteria: the specific finding no longer appears in SCOUT results.
3. PASS criteria: no new CRITICAL or HIGH findings introduced by the change.
4. Automated compliance check: HIPAA/PCI/SOC2 controls re-evaluated.
5. If any check fails, backout plan fires automatically.

Recommended Fix

Begin S/4HANA migration assessment (SAP Readiness Check 2.0). Enroll in SAP Premium Extended Maintenance ($TBD) until cutover. Compensating: segregate from DMZ, SIEM forwarding of SM20 audit log.

Compliance Mapping

CIS BenchmarkSOC 2 CC6.1

Routing Metadata

Assignment group
security_engineering
Change type
Normal
Approval required
Yes
Planned start
2026-04-22 19:57:27
Planned end
2026-04-22 21:57:27
Scan ID
titan-legacy-demo-20260422T201927Z
Generated at
2026-04-22T19:43:27+00:00
Opened
2026-04-22 19:43:27
Closed
2026-04-22 19:43:27
Close code

Attached Security Ticket

SERVICENOW · TICKET
SEC-4268 · [TITAN] High — legacy_eol on sap-ecc-prod-ehp5
Priority: High TICKET Multi

Ticket Description

SAP ECC 6.0 EHP5 non-HANA detected — mainstream maintenance ends 2027-12-31 (995 days). Runs manufacturing ERP with SOX-relevant financial postings. Migration to S/4HANA deferred. Fails SOX ITGC-CM, ISO 27001 A.12.2, NIST 800-53 CM-6 (planning failure).

Recommended Fix: Begin S/4HANA migration assessment (SAP Readiness Check 2.0). Enroll in SAP Premium Extended Maintenance ($TBD) until cutover. Compensating: segregate from DMZ, SIEM forwarding of SM20 audit log.

AI Close Notes

TITAN CONDUIT opened this high legacy_eol ticket and assigned it to the security_engineering group for review. STATE: ASSIGNED — awaiting human action. Per TITAN AI policy, configuration changes are NEVER auto-applied and tickets are NEVER auto-closed by TITAN. The assigned group reviews the recommended fix, schedules an approved maintenance window, applies the fix manually, validates via SCOUT rescan, and closes this ticket themselves. TITAN documents and routes — the human owns the change from here.