TITAN AI · CONDUIT Agent

CONDUIT TICKET REPORT

INC0010103
INCIDENT
🖨 Print / Save as PDF ⬇ PDF ⬇ DOCX
INCIDENT AWS Critical Closed
Opened by TITAN AI · CONDUIT · Scanner found the finding, CONDUIT forwarded this incident via CONDUIT generic-API layer, assigned banking_compliance, populated every ticket field, TITAN FORGE applied the fix, TITAN SCOUT rescanned, and CONDUIT auto-closed the ticket with a Successful close_code.

Finding Summary

Short description
[TITAN] Critical — fraud on iam-user-fraud-svc-legacy
Severity
Critical
Priority
1 - Critical
Resource
iam-user-fraud-svc-legacy
Resource type
AWS::IAM::User
Cloud
AWS
Subscription / Account
4503-6703-8821
Resource group / Project
banking-prod

The Security Finding

Fraud-detection service account has admin access + no MFA + access keys unrotated 420 days. Bank regulator FFIEC CAT mandates least-privilege and MFA on privileged accounts.

ITIL Change Management Fields

Justification

Critical: Fraud-detection service account has admin access + no MFA + access keys unrotated 420 days. Bank regulator FFIEC CAT mandates least-privilege and MFA on privileged accounts.

Implementation Plan

1. Pre-change snapshot captured by TITAN (auto-rollback available).
2. Execute fix command:
   aws iam attach-user-policy --user-name iam-user-fraud-svc-legacy --policy-arn arn:aws:iam::aws:policy/FraudOpsReadOnly && aws iam update-access-key --status Inactive --access-key-id AKIA...
3. TITAN FORGE verifies the fix was applied.
4. Post-change rescan by TITAN SCOUT — finding must no longer appear.
5. Close ticket with Successful close_code.

Risk & Impact Analysis

Risk level: HIGH business risk — active exposure; fix required immediately.
Business impact if unremediated: Potential data exfil, privilege escalation, or compliance breach.
Scope: single resource (iam-user-fraud-svc-legacy).
Blast radius: change is idempotent; pre-change snapshot captured by TITAN; auto-rollback available if rescan fails.
Finding detail: Fraud-detection service account has admin access + no MFA + access keys unrotated 420 days. Bank regulator FFIEC CAT mandates least-privilege and MFA on privileged accounts.

Backout / Rollback Plan

1. TITAN auto-captured snapshot of iam-user-fraud-svc-legacy before change (baseline: titan-banking-demo-20260422T201922Z).
2. If post-change rescan still shows the finding OR a new issue appears within 15 min:
   a. TITAN FORGE fires rollback automatically using stored snapshot.
   b. Incident reopens and escalates to on-call.
3. Manual rollback command path (human override) is documented in close notes.

Test Plan

1. TITAN SCOUT rescans iam-user-fraud-svc-legacy immediately after FORGE applies the change.
2. PASS criteria: the specific finding no longer appears in SCOUT results.
3. PASS criteria: no new CRITICAL or HIGH findings introduced by the change.
4. Automated compliance check: HIPAA/PCI/SOC2 controls re-evaluated.
5. If any check fails, backout plan fires automatically.

Recommended Fix

aws iam attach-user-policy --user-name iam-user-fraud-svc-legacy --policy-arn arn:aws:iam::aws:policy/FraudOpsReadOnly && aws iam update-access-key --status Inactive --access-key-id AKIA...

Compliance Mapping

CIS 1.x IAMNIST AC-2SOC 2 CC6.1PCI DSS 3.5

Routing Metadata

Assignment group
banking_compliance
Change type
Emergency
Approval required
Yes
Planned start
Planned end
Scan ID
titan-banking-demo-20260422T201922Z
Generated at
2026-04-22T20:01:22+00:00
Opened
2026-04-22 20:01:22
Closed
2026-04-22 20:15:22
Close code
Successful

Attached Security Ticket

SERVICENOW · INCIDENT
SEC-4651 · [TITAN] Critical — fraud on iam-user-fraud-svc-legacy
Priority: Critical INCIDENT AWS

Ticket Description

Fraud-detection service account has admin access + no MFA + access keys unrotated 420 days. Bank regulator FFIEC CAT mandates least-privilege and MFA on privileged accounts.

Recommended Fix: aws iam attach-user-policy --user-name iam-user-fraud-svc-legacy --policy-arn arn:aws:iam::aws:policy/FraudOpsReadOnly && aws iam update-access-key --status Inactive --access-key-id AKIA...

AI Close Notes

TITAN CONDUIT orchestrated end-to-end: SCOUT detected the critical fraud incident, FORGE applied the consent-gated fix automatically (incident class), SCOUT rescan confirmed the finding cleared, and CONDUIT closed this ticket with a Successful close_code. Pre-change snapshot retained for 30 days for rollback.