TITAN AI · CONDUIT Agent

CONDUIT TICKET REPORT

CHG0030100
TICKET
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TICKET Azure Critical Assigned
Opened by TITAN AI · CONDUIT · Scanner found the finding, CONDUIT forwarded this ticket via CONDUIT generic-API layer, assigned network_operations, populated every ticket field, The ticket is routed and awaiting team approval — CONDUIT will update it after TITAN FORGE applies the fix.

Finding Summary

Short description
[TITAN] Critical — network on sqlsrv-pyx-banking-prd
Severity
Critical
Priority
1 - Critical
Resource
sqlsrv-pyx-banking-prd
Resource type
Microsoft.Sql/servers
Cloud
Azure
Subscription / Account
4f29d094-1079-44c9-acb0-4d73a7a2dd34
Resource group / Project
rg-banking-prod

The Security Finding

SQL Server firewall permits 0.0.0.0-255.255.255.255 on port 1433 — direct database exposure across internet. Violates PCI DSS 1.2.1 and SOX ITGC access controls.

ITIL Change Management Fields

Justification

Critical: SQL Server firewall permits 0.0.0.0-255.255.255.255 on port 1433 — direct database exposure across internet. Violates PCI DSS 1.2.1 and SOX ITGC access controls.

Implementation Plan

1. Pre-change snapshot captured by TITAN (auto-rollback available).
2. Execute fix command:
   az sql server firewall-rule delete --resource-group rg-banking-prod-data --server sqlsrv-pyx-banking-prd --name AllowAllWindowsAzureIps
3. TITAN FORGE verifies the fix was applied.
4. Post-change rescan by TITAN SCOUT — finding must no longer appear.
5. Close ticket with Successful close_code.

Risk & Impact Analysis

Risk level: HIGH business risk — active exposure; fix required immediately.
Business impact if unremediated: Potential data exfil, privilege escalation, or compliance breach.
Scope: single resource (sqlsrv-pyx-banking-prd).
Blast radius: change is idempotent; pre-change snapshot captured by TITAN; auto-rollback available if rescan fails.
Finding detail: SQL Server firewall permits 0.0.0.0-255.255.255.255 on port 1433 — direct database exposure across internet. Violates PCI DSS 1.2.1 and SOX ITGC access controls.

Backout / Rollback Plan

1. TITAN auto-captured snapshot of sqlsrv-pyx-banking-prd before change (baseline: titan-banking-demo-20260422T201922Z).
2. If post-change rescan still shows the finding OR a new issue appears within 15 min:
   a. TITAN FORGE fires rollback automatically using stored snapshot.
   b. Incident reopens and escalates to on-call.
3. Manual rollback command path (human override) is documented in close notes.

Test Plan

1. TITAN SCOUT rescans sqlsrv-pyx-banking-prd immediately after FORGE applies the change.
2. PASS criteria: the specific finding no longer appears in SCOUT results.
3. PASS criteria: no new CRITICAL or HIGH findings introduced by the change.
4. Automated compliance check: HIPAA/PCI/SOC2 controls re-evaluated.
5. If any check fails, backout plan fires automatically.

Recommended Fix

az sql server firewall-rule delete --resource-group rg-banking-prod-data --server sqlsrv-pyx-banking-prd --name AllowAllWindowsAzureIps

Compliance Mapping

CIS 1.x IAMNIST AC-2SOC 2 CC6.1CIS Azure 6.2

Routing Metadata

Assignment group
network_operations
Change type
Emergency
Approval required
Yes
Planned start
2026-04-22 20:33:22
Planned end
2026-04-22 22:33:22
Scan ID
titan-banking-demo-20260422T201922Z
Generated at
2026-04-22T20:19:22+00:00
Opened
2026-04-22 20:19:22
Closed
2026-04-22 20:19:22
Close code

Attached Security Ticket

SERVICENOW · TICKET
SEC-6110 · [TITAN] Critical — network on sqlsrv-pyx-banking-prd
Priority: Critical TICKET Azure

Ticket Description

SQL Server firewall permits 0.0.0.0-255.255.255.255 on port 1433 — direct database exposure across internet. Violates PCI DSS 1.2.1 and SOX ITGC access controls.

Recommended Fix: az sql server firewall-rule delete --resource-group rg-banking-prod-data --server sqlsrv-pyx-banking-prd --name AllowAllWindowsAzureIps

AI Close Notes

TITAN CONDUIT opened this critical ticket and assigned it to the banking_compliance group for review. STATE: ASSIGNED — awaiting human action. Per TITAN AI policy, configuration changes are NEVER auto-applied and tickets are NEVER auto-closed by TITAN. The assigned group reviews the recommended fix, schedules an approved maintenance window, applies the fix manually, validates via SCOUT rescan, and closes this ticket themselves. TITAN documents and routes — the human owns the change from here.